ATTENTION: Once again we have reports that callers claiming to be working with Consolidated Telephone are
telling our customers that copper wiring is mandated to be removed for land lines and they must switch companies.
They are also asking about pricing for our services. These calls are coming from Converged Telephony Cloud Services,
not associated with this company and that these are not legitimate inquiries. Please hang up and if you have any
questions or concerns about this, contact us at our official customer service number below.
Internet Remote Support
Splashtop SOS Download
Disclaimer
- By requesting and accepting a remote session from a Consolidated Support Desk representative to remotely assist you with a technical related issue, you accept responsibility for any changes made to the desktop content or system settings. Consolidated does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of your Internet or email software.
- Consolidated Support Desk recommends for your security and privacy that you exit any applications you have open that is displaying content such as personal or confidential information before allowing our support desk operator to initiate a remote support session. We further recommends that you remain seated at your desktop throughout the entire remote session.
- Consolidated Support Desk will call before any session is established and agreed upon. Your data is important to us. It is up to you to ensure that you backup your data on a regular basis. Consolidated Support Desk will not be held responsible for any data loss if any occurred during or after a remote session.
- Consolidated Support Desk continuously undertakes to take the utmost care when in use of your computer. However, we cannot guarantee that our service will resolve your problem or that attempting to rectify your technical issue will not cause additional problems.
- Consolidated Support Desk provides a licensed copy of Splashtop SOS to connect to your installation. If you do not accept, then it is your responsibility to provide us a different tool, at your own cost, that offers the same functionalities.
