ATTENTION: Once again we have reports that callers claiming to be working with Consolidated Telephone are
telling our customers that copper wiring is mandated to be removed for land lines and they must switch companies.
They are also asking about pricing for our services. These calls are coming from Converged Telephony Cloud Services,
not associated with this company and that these are not legitimate inquiries. Please hang up and if you have any
questions or concerns about this, contact us at our official customer service number below.
Rural Call Completion Problems
If you live in a rural area, you may have had long-distance or wireless callers tell you they had
trouble reaching you. Likewise, if you have ever tried to place a long-distance or wireless call to a
rural area, you may have experienced "failure to complete" problems, such as dead air, prolonged ringing
or a recording such as, "this call cannot be completed as dialed.
Additionally, some calls placed to rural areas may connect but have "poor call quality" issues like
echoes, transmission delays and choppy sound. To find out more about why these issues are happening and
what information you need to report them, click on the link below.
FCC Rural Call Completion Problems
Help Guide Link
Rural Call Completion: Problems with Long Distance or Wireless Calling to Rural Areas